Effective Date: 01-01-2025
Unruh Chiropractic and Wellness (“we,” “our,” or “us”) is committed to protecting the privacy and security of our patients’ personal and health information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our office, website, or otherwise engage with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, phone number, email, date of birth, and emergency contact details.
- Health Information: Medical history, treatment records, diagnostic results, insurance information, and other health-related data required for chiropractic care.
- Billing Information: Payment details, insurance policy numbers, and financial transactions related to your treatment.
- Website and Online Data: IP address, cookies, and browsing behavior when you visit our website.
2. How We Use Your Information
We use your information for the following purposes:
- To provide chiropractic treatment and coordinate your care.
- To process payments and insurance claims.
- To schedule appointments and send reminders.
- To communicate with you regarding your treatment and related services.
- To comply with legal and regulatory obligations.
- To improve our services and website functionality.
3. How We Share Your Information
We do not sell or rent your information. However, we may share your information in the following cases:
- With Healthcare Providers: To coordinate care with other medical professionals.
- With Insurance Companies: For billing and claims processing.
- With Legal Authorities: When required by law or to protect our rights.
- With Business Service Providers: Such as IT support, cloud storage, and appointment scheduling platforms, only as necessary to provide our services.
4. How We Protect Your Information
We implement security measures, including encryption, access controls, and secure storage, to protect your personal and health information from unauthorized access, disclosure, or misuse.
5. Your Rights
You have the right to:
- Access, correct, or request deletion of your personal and health information.
- Request restrictions on how we use or share your information.
- Obtain a copy of your health records.
- Withdraw consent for certain uses of your information.
- File a complaint if you believe your privacy rights have been violated.
6. Text Messaging Policy
We may send text messages to communicate appointment reminders, treatment follow-ups, and other relevant updates. By providing your mobile number, you consent to receive text messages from us. You may opt out at any time by replying “STOP” to any message. Standard messaging rates may apply. We will not share your phone number with third parties for marketing purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
7. Retention of Information
We retain your records as required by law and for as long as necessary to provide services. When no longer needed, we securely dispose of your information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Unruh Chiropractic and Wellness
1815 S. Ridgeview
Olathe, KS 66062
P: 913-440-0333
F: 913-440-0227
E: hello@unruhchiropractic.com